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GENERAL INFORMATION

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Diploma in Quality Management

Business Research - U512

The aim of the Business Research is to conduct a valid research, present credible findings and useful recommendations to businesses and organisations.

The unit is self-directed and this allows learners to bring their own experience and knowledge to the unit.

Students who successfully complete the Diploma Units and have the required work experience will be eligible to apply for CQI membership as Member, Chartered Quality Professional.

Potential job roles include: Quality Manager, Quality Assurance Manager, Customer Service Manager, Operations Manager, Business Improvement Manager, Business Systems Manager, Senior Quality Manager, Quality Management Specialist/Consultant.

For information on how you can use these units in other CQI qualifications, download the CQI Qualifications and unit matrix.

THE PACKAGE

The distance learning material is sent to you upon course registration. The packages include:

Coursebook
Sample project
Tutorial support is provided by telephone, fax, e-mail or written correspondence as required. See QM&T Team
QM&T Newsletter with all the very latest QA news. Keeping you right up to date and informed on what is happening in the Quality Assurance field.

Learners have the following two options:

Option 1: Unit combination (non-project proposal option)

To make the incorporation of real world experience easier, and to give you as wide a choice of study topics as possible, you will be able to expand on an existing assignment from any of the other level 5 assignment-based units into a report that meets the requirements of this unit.

The combination method will be to take an existing, previously marked level 5 assignment (awarded a pass or higher) and to expand and rework it into a project that fulfils the requirements of the business research unit.

Option 2: Non-unit combination (project proposal option)

You will need to submit a project proposal form for CQI Examiner’s review, who will provide feedback. The aim of the project proposal is not to approve or reject the intended project - the aim is to give you appropriate advice and direction before you embark on completing the U512 project.

Your project will be initially marked by your QM&T tutor and moderated by CQI.

Business Research

Unit 512

Unit Aim: To be able to conduct valid research, present credible findings and useful recommendations to organisations.

On successful completion of this unit students will be able to:

Understand the process for acquiring new information using research
Be able to undertake management research

Suggested assessment method: Project

Indicative content

Unit 512

• Research Methods

• terms of reference for a research project

• Developing and testing theories

• Application of data collection to business research

• Use of libraries, the internet, interviews, questionnaires and other sources of information

• Case studies of research projects

• Drawing conclusions, comparing results with the aims and presenting the results

• Presentation of inconclusive results and organisation of references to the work of others

• Dealing with copyright material in all forms of media and giving credit to the work of others

• Risks to research findings including assumptions, bias and inappropriate conclusions

• Referencing methods: Harvard reference scheme

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