CQI Certificate in Assuring Service and Product Quality

Level 5

The level 5 certificate in Assuring Service and product quality provides the knowledge and skills to implement systematic programmes that ensure product and service continually meet customer requirements.

To achieve the Certificate in Assuring Service and Product Quality - Level 5 qualification, students would need to successfully complete the 8 CQI Units.

Potential job roles include: Quality engineer, Quality manager, Customer service manager, operations manager, Production designer, Design engineer, Quality assurance manager, Quality control engineer, Facilities manager, Production manager, Production engineer.

Sucessful learners may benefit from career enhancement and/or progress to any of the further qualfications in quality management after some experience and according to their circumstances, incuding the CQI Level 5 Diploma in Quality Management, or any of the other CQI Level 5 Certificates.

Learners must have completed the CQI Level 3 Certificate in Quality Management or can demonstrate equivalent knowledge and skill before commencing this qualification. e.g. approximately 2 years working in the "quality environment".

Before starting any of the CQI courses, you need to become a CQI member.  Please contact CQI membership department (Tel: 0207 245 6722) or register online www.thecqi.org.  Once you have a membership number you can complete the QM&T student application form.  Contact help@qmt.co.uk

For information on how you can use these units in other CQI qualifications, download the CQI Qualifications and unit matrix.

THE PACKAGE

CQI Level 5 Certificate in Assuring service and product quality consists of the following Units:

• U503 – Monitoring & Measuring for Quality Level 3 (assessed by assignment)
• U305 – Using Quality to Improve Business Level 3 (assessed by exam)
• U306 – Management Systems Audit Level 5 (assessed by exam)
• U507 – Quality Related Legislation (assessed by assignment)
• U508 – Quality Planning in the Product Lifecycle (assessed by assignment)
• U509 – Quality Assurance (assessed by assignment)
• U510 – Quality Control (assessed by assignment)
• U512 – Business Research (project)

Coursebooks

U503 coursebook	U305 coursebook	U306coursebook
U507 coursebook	U508 coursebook	U509 coursebook
U510 coursebook

Workbooks

U503 workbook	U305 workbook	U306 workbook
U507 workbook	U508 workbook	U509 workbook
U510 workbook

The units are stand alone private tuition packages which allows the delegate to work at their own pace through the preset training material.

The distance learning material is sent to you upon course registration. The packages include:

• Coursebook - containing tutorial notes and information
• Workbook - containing questions and answers
• Text Book
• Sample exam papers
• One year's unlimited tutorial support per unit is provided by telephone, fax, e-mail or written correspondence as required. See QM&T Team
• QM&T Newsletter with all the very latest QA news. Keeping you right up to date and informed on what is happening in the Quality Assurance field.