CQI Diploma
Quality Planning in the Product Lifecycle - U508
The CQI Diploma in Quality Management provides new and existing quality practitioners with the knowledge and skills to plan and manage an organisation's quality management function. The qualification does this by developing a comprehensive understanding of the role of quality and the quality function within the whole organisation.
Students who successfully complete the 9 Diploma Units and have the required work experience will be eligible to apply for the CQI full membership.
Potential job roles include: Quality Manager, Quality Assurance Manager,
Customer Service Manager, Operations Manager, Business Improvement
Manager, Business Systems Manager, Senior Quality Manager, Quality
Management Specialist/Consultant.
For information on how you can use these units in other CQI
qualifications, download the
CQI Qualifications and unit matrix.
THE PACKAGE
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Course Book |
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Workbook |
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Text Book |
The packages are stand alone private tuition packages which allows the delegate to work at their own pace through the preset training material.
The distance learning material is sent to you upon course registration. The packages include:
- Coursebook - containing tutorial notes and information
- Workbook - containing questions and answers
- Text Book - 'Quality Management - Quality Planning in the Product Lifecycle) - by Vorley & Bushell
- Tutorial support is provided by telephone, fax, e-mail or written correspondence as required. See QM&T Team
- QM&T Newsletter with all the very latest QA news. Keeping you right up to date and informed on what is happening in the Quality Assurance field.
Unit 508 Syallabus
Unit 508
Quality Planning in the Product Lifecycle
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Unit Aim: To be able to design and coordinate quality management activities that support the product or service through its whole lifecycle from conception to disposal, supporting the various business functions involved in each part of the process.
On successful completion of this unit students will be able to:
- Understand the stages in the service/product life cycle and their role in the achievement of competitive quality products and services
- Understand the quality related concepts involved in the new product development process
CQI suggested assessment method: Assignment
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Indicative content
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The new product development process
• The stages of the product/service development process from market research through business case, design, design review, service / product introduction to market through to final disposal.
• Industry standards and tools for new product development including rapid application development, Prince2, ISO 10006, BS 6079 – Parts 1, 2, 3.
Product lifecycle management
• Make or buy decision making criteria.
• Potential costs due to poor design and development processes.
• Sequential and concurrent design
• Selection and use of quality tools throughout the product life cycle:
- Seven management and planning tools
- Affinity diagram
- Interrelationship diagraph
- Tree diagram
- Prioritization matrix
- Matrix diagram
- Process decision program chart
- Activity network diagram
- Quality function deployment
- The Kano model
• Quality and reliability prediction techniques including Design Failure Mode and Effects Analysis (DFMEA) and FMEA.
• Reliability concepts of series and parallel systems |
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